Effective Date: September 29, 2026
Confidence Insurance LLC ("Confidence Insurance," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an insurance quote, communicate with us, become a client, or opt in to receive text messages or other communications from us.
Depending on how you interact with us, we may collect:
Contact information, such as your name, mailing address, email address, telephone or mobile number, and preferred method of contact.
Insurance application and underwriting information, such as property, vehicle, business, driver, household, coverage, loss-history, claims, and other information needed to quote, place, service, or renew insurance.
Identification and financial information when reasonably necessary for insurance transactions, premium payments, financing, verification, or compliance obligations.
Communications and service records, including emails, calls, text messages, quote requests, policy-service requests, and records of your communication preferences and consent.
We may use personal information to:
Respond to inquiries and provide insurance quotes, applications, policy placement, servicing, renewals, certificates, claims assistance, and related agency services.
Communicate with you about quotes, policies, billing, renewals, documents, service requests, appointments, and other insurance-related matters.
Send text messages or other communications when you have provided the applicable consent.
Verify identity, prevent fraud, maintain security, comply with legal or regulatory requirements, and maintain business records.
Operate, maintain, analyze, and improve our website, services, and customer experience.
To provide insurance services, we may disclose information as reasonably necessary to insurance carriers, wholesalers, brokers, managing general agents, underwriters, premium finance companies, claims administrators, vendors and service providers acting on our behalf, regulators, law enforcement, or other parties when authorized by you or permitted or required by law. We may also disclose information in connection with a business transaction or legal process, subject to applicable law.
SMS/Mobile Information Exception.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile information, text messaging originator opt-in data, and consent will not be shared with third parties or affiliates for marketing or promotional purposes. This restriction does not prevent disclosure to service providers that support delivery of our messaging program, solely as necessary to provide those services and subject to appropriate confidentiality and use restrictions.
If you provide your mobile number and separately opt in to receive SMS/text messages from Confidence Insurance LLC, we may send messages relating to insurance quotes, applications, policy servicing, renewals, billing reminders, document requests, appointment or service updates, and other communications consistent with the consent you provided.
Consent to receive text messages is voluntary and is not a condition of purchasing insurance or receiving our services.
Message frequency varies based on your interactions, policies, and service needs.
Message and data rates may apply.
You may opt out at any time by replying STOP to a message. You may request assistance by replying HELP or contacting us at 603-660-3760 or ktuttle@confidenceins.com.
Your consent applies to Confidence Insurance LLC and the messaging program for which you opted in; SMS consent is not transferable to another business or unrelated campaign.
Our website may use cookies and similar technologies for functionality, security, analytics, and performance. You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No system or method of transmission is completely secure, and we cannot guarantee absolute security. We retain information for as long as reasonably necessary to provide services, maintain business and insurance records, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
You may contact us to update or correct contact information, change communication preferences, or ask questions about our privacy practices. Depending on where you reside and applicable law, you may have additional rights concerning your personal information. We will respond to verified requests as required by applicable law.
Our website may contain links to insurance carriers, payment providers, or other third-party websites and services. Their privacy practices are governed by their own policies, not this Privacy Policy.
Our website and services are not directed to children under 15, and we do not knowingly collect personal information online directly from children under 15 without appropriate authorization.
We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated effective date. Your continued use of the website after an update is subject to the revised policy.
Questions about this Privacy Policy or our privacy practices may be directed to:
Confidence Insurance LLC
5 Jackson Ridge Rd
Danbury, NH 03230
Phone : 603-660-3760
Email : ktuttle@confidenceins.com
EIN : 41-3476493